Refund policy

REFUND POLICY
• Eligibility: Returns are accepted only for items that are visibly defective or damaged upon delivery.
• Unboxing Video: To ensure smooth customer support, please record a clear unboxing video with a 360° view of the package and its contents at the time of delivery.
•*Return Process:

1. Contact our support team at  info@alfirajewels.com within 3 days of receiving your order.

2. Share your unboxing video to help us review the issue and process your return quickly.

• Refunds: Refunds will be issued only after the returned item is received and inspected. The original shipping charges are non-refundable.